Last Updated: 09.11.2024
At Swasthi, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the Swasthi mobile application ("App") available on iOS and Android platforms. By using our App, you consent to the practices described in this policy. If you do not agree with this policy, please do not use the App.
We collect and process different types of information to provide and improve our services. The types of information we collect include:
Email Address: Collected during social sign-up (Google or Apple Account) to create and manage your account.
User Name: Collected to personalise your experience within the App.
Height, Weight, Age, and Gender: Collected to provide accurate health and wellness calculations and personalized insights.
Device Information: Includes device type, operating system, unique device identifiers, and mobile network information.
Usage Data: Information about how you use the App, such as feature usage, access times, and pages viewed.
Location Data: Approximate location information, derived from your IP address, for optimising content and service delivery.
We use the collected information for various purposes, including but not limited to:
To create and manage your account, authenticate your identity, and allow access to the App’s features.
To provide personalized health calculations, insights, and recommendations.
To send you updates, promotional offers, newsletters, and other information.
To respond to your inquiries, support requests, and feedback.
To monitor and analyse usage patterns and trends to improve the App’s functionality and user experience.
To comply with applicable laws, regulations, legal processes, or government requests.
To protect the rights, privacy, safety, or property of Swasthi, our users, or others.
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction. We will notify you before your personal information becomes subject to a different privacy policy.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your account information (email, username, height, weight, age, and gender) is retained as long as your account is active or as needed to provide you with our services.
You have the right to request the deletion of your data at any time. To delete your data, please contact us at help.swasthi@gmail.com or info@swasthi.fit. Note that some information may be retained for legal compliance or legitimate business purposes.
You have the right to access, update, or correct your personal information at any time by accessing your account settings within the App.
You can request the deletion of your personal data by contacting us at help.swasthi@gmail.com or info@swasthi.fit. Upon verification, we will delete your data within a 7 days timeframe, unless retention is required by law.
You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in such emails or by contacting us directly.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we use appropriate means to protect your personal information, we cannot guarantee its absolute security.
The App is not intended for use by children under the age of 12. We do not knowingly collect personal information from children under 12. If we become aware that a child under 12 has provided us with personal information, we will delete such information from our records immediately. If you believe we may have collected information from a child under 12, please contact us at help.swasthi@gmail.com or info@swasthi.fit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via in-app notifications or other means. Your continued use of the App after the effective date of the updated policy will constitute your acceptance of the changes.
This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: help.swasthi@gmail.com or info@swasthi.fit
Address: 395, Purav Deen Dayal, Old Railway Road, Veer Bhawan Nagar, Roorkee-247667, India